FAQs

What makes Next Origen spices different?

Next Origen focuses on thoughtfully sourced spices made for everyday cooking. We care about the character, aroma, colour and flavour of every ingredient while keeping our approach simple and intentional.

Are Next Origen spices pure?

Our spices are made with a focus on quality and straightforward ingredients. Product-specific ingredients and details are provided on each product page.

Where are Next Origen spices sourced from?

We thoughtfully source our ingredients with quality and consistency in mind. Sourcing may vary depending on the spice and season.

How should I store my spices?

Store spices in a cool, dry place away from direct sunlight and moisture. Keep the pack tightly sealed after opening to help preserve freshness, aroma and flavour.

How long will my order take to arrive?

Delivery time depends on your location and the shipping method available at checkout. You'll receive tracking information once your order has been dispatched.

Can I return a spice product?

Because spices are food products, returns may be subject to specific conditions. If you receive a damaged, incorrect or defective product, please contact us as soon as possible with your order details and photographs.

What should I do if my package arrives damaged?

Please take photographs of the package and product and contact us with your order number. We'll review the issue and help you with the next steps.

How can I contact Next Origen?

You can reach us through our Contact Us page. For order-related questions, please include your order number so we can assist you faster.