Returns & Refunds

## Returns & Refunds

We want you to have a smooth experience with Next Origen. Because our products are food items, returns are handled carefully to protect product quality and safety.

### Damaged or Incorrect Products

If your order arrives damaged, leaking, opened, or contains an incorrect product, please contact us as soon as possible after delivery.

Please include:
- Your order number
- Photographs of the package and product
- A brief description of the issue

We'll review the issue and help you with the appropriate resolution.

### Returns

Due to the nature of food products, we generally do not accept returns of products that have been delivered in good condition.

If you believe there is an issue with your order, please contact us before attempting to return or dispose of the product.

### Refunds

If a refund is approved, it will be processed after the issue has been reviewed.

The refund amount and method will depend on the nature of the issue and the original payment method.

Processing times may vary depending on your payment provider or bank.

### Order Cancellation

If you need to cancel an order, please contact us as soon as possible after placing the order.

Once an order has been processed or dispatched, cancellation may no longer be possible.

### Contact Us

For any return, refund or order-related issue, please contact us through our Contact Us page and include your order number.

We're here to help resolve genuine issues as quickly as possible.